Cancellation Return & Refund policy
Cancellation -
In how many days/ Hours customers can initiated the cancellation & once cancellation is approved till when ( days) refund will be processed and in how many days amount would be reflected in customer's bank account
Refund -
In how many days/ Hours customers can initiated the Refund & once refund is approved till when ( days) refund will be processed and in how many days amount would be reflected in customer's bank account.
Legal / policy
COPYRIGHT & TRADEMARK
(c) 2023-24 StarLudo No portion of the StarLudo, WWW sites, which includes this site, may be copied or redistributed in any manner without the express written consent of StarLudo. StarLudo, StarLudo Talk, all StarLudo games, which includes StarLudo by StarLudo, and all other StarLudo software title names and their respective logos are trademarks of StarLudo Inc. Google, Google Talk, Google Play, Gmail and all other Google titles are the trademarks or registered trademarks of Google Inc or its subsidiaries. All other marks and product names may be the trademarks or registered trademarks of their respective owners.
TERMS OF SERVICE
GOVERNING AGREEMENT
The terms of this agreement ("Terms of Service") govern the relationship between you ("The User") and StarLudo, ("StarLudo" or "We") regarding your use of StarLudo, Inc’s software titles including StarLudo Talk, social games and related services and StarLudo websites (the "Service"). StarLudo reserves the right to edit these Terms of Service and policies at any time.
PRIVACY POLICY
The Privacy Policy describes how we treat your personal information when you use StarLudo Talk and other applications including social games and services from StarLudo Inc. At StarLudo Inc., we respect your right to privacy. We will never sell or otherwise pass on your name, e-mail or other information to a third party without your consent except for when it is required to provide you the service you are using.
What information do we collect? When you use software or services from StarLudo, we collect some personal information to allow us to provide you the service, fulfill your requirement and provide you the customer support. This information may include your account information for Google, Apple, Facebook and other networks, your name, address, phone number, your device information, registration data, email address, and any other information that you entered while using our software and services. We do not store the credit card information. How is this information used? Only StarLudo has access to any such information. We will not give or sell your private information to any other company for any purpose without your written consent. We may use this information to notify you of important announcements regarding our software developments, software upgrades, special offers and to provide you the application/ software support. If you do not want to receive any announcement from us, you can ask to be excluded from such announcements by sending us email to this effect. Review of personal information. At any time, you may ask us to remove your registration data and personal information our system. However, some information may be necessary for providing you our services and support. In that event we may not be able to provide you one or more of our services that you are using. In StarLudo social games, we do not delete the past game results or records. Even if you delete StarLudo application from your phone or do not join StarLudo again, the past game results are not be deleted.Security. StarLudo will take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure or unauthorized alteration.By downloading any StarLudo software or creating an account or accessing or using the Service you accept and agree to be bound by these Terms of Service.
GRANT OF A LICENSE TO USE THE SERVICE
Subject to your compliance with Terms of Service, StarLudo grants you a revocable, non- exclusive limited license to access and use the Services. This license is non-transferable. You agree to use the Service for your own non-commercial purposes.You play some StarLudo social games to win Coins, which is virtual currency or virtual money. You do not play with real money. The Coins you lose or win have no value in real money. At times you may "earn" or "buy or purchase" virtual currency and virtual in-game items. These virtual currency and items do not refer to any credit balance of real currency or its equivalent. StarLudo reserves the right to terminate the license of any user without giving any reason. If StarLudo believes that a user has acquired Coins from unauthorized sources and from sources that violate the terms of the service, it has right to take away all or a part of the total Coins with the user.
Downloading the StarLudo by StarLudo is free. This gives you limited license to play StarLudo. If you do not lose all your free Coins, you can play StarLudo for unlimited period. If you lose your free Coins, you can not play StarLudo. However, you have option to buy Coins and join the game. The Coins that you buy and the Coins that you win have no value in the real currency. If you do not want to play StarLudo any more, the Coins remaining with you have no value in real money but instead constitutes a measurement of the extent of your license. These Coins are transferable. By accepting to use StarLudo application, you fully understand and agree that you can lose coins because of many reasons beside losing while playing the game. Some of the reasons are client’s data connection, Internet connection, improper behaviour of the client (StarLudo app), StarLudo, Inc. server problem, sudden increase in traffic, someone else using your account or your account is hacked and many more. StarLudo Inc, its subsidiaries and associates are not liable for any loss of Coins due to functioning as well as malfunctioning of its severs Winning a hand of StarLudo chiefly depends upon the Rolls Number you get. When you download StarLudo by StarLudo, you accept and agree to play it only for fun and entertainment and StarLudo Inc. is not liable for any damage or loss or what so ever.
USE OF SERVICE – RESTRICTIONS
The following restrictions apply to use of the Service: a) You must not use the Service is you are under the age of 13. You must deny anyone under 13 to use your account. You are fully responsible for any unauthorized use of the Service including not limited to the use of credit card or any payment by any method. b) You shall use your account only for non-commercial entertainment purposes. You shall not use the Service for any other purpose. c) You shall not use your account for any illegal activity. d) You shall not use your account to transmit repetitive messages (spam), junk e-mail, advertise and solicit. e) You shall not post any objectionable and offensive information including but not limited to abusive, threatening, racial, sexual, or obscene. f) You will not use your account to cheat or hack the game by any means. g) You shall not sublicense, lease, trade, gift, sell or otherwise transfer your account or associated virtual items partly or fully to anyone without written permission from StarLudo. h) You shall not buy or purchase Coins and virtual items from any unauthorized source. i) You shall not create or use more than one Facebook account to use the Service. j) You shall not use any account mainly for the purpose of collecting Coins from various accounts or by any other means. k) You shall not use any of the Services or create an account or use an account if you have been removed or banned from using the Service. l) You shall not use any of the StarLudo Services if you do not agree with the Terms of Service, Privacy Policy or any other Policy, and your license to use the services shall immediately terminate. StarLudo reserves the right to terminate the license of any user.
