Terms & Conditions

These terms and conditions of use ("Terms") along with privacy policy ("Privacy Policy") forms a legally binding agreement ("Agreement") between You and us. Hence, We insist that You read these Terms and Privacy Policy and let Us know if You have any questions regarding the same. We will try Our best to answer Your queries.

A. USERS’ APPROVAL

1. Users approve of and accept over Agreement by:

(a) reading all terms and condition

(b) reading all rules of this app

2. Users may accept this Agreement only if:

(a) if such User is a natural Person, is of the legal age (18 years or olders), eligibility and mental capacity to form a binding contract with us.

(b) if such User is a not a resident of Tamil Nadu, Andhra Pradesh, Telangana, Assam, Orissa, Kerala, Sikkim, Nagaland, Gujarat or Karnataka.

(c) if such User is a juristic Person, is lawfully existing and has all the authorizations, permits and allowances to enter into this Agreement and form a binding contract.

(d) such User is not legally barred or restricted from using the App.

3. You understand that We want You to not use the App if You do not understand, approve of or accept all the terms specified in this Agreement. Hence, You are requested to read these Terms and Privacy Policy carefully and understand the Agreement before You accept it and agree to be bound by it.

4. The Agreement shall govern the relationship of each User with us. However, We may also execute separate written agreements with its Users. In case of conflict between terms of such separate written agreement and this Agreement, the terms of the separate written agreement shall prevail.

B. PROVISION OF THE APP

1. Section 12 of the Public Gambling Act, 1867 provides that games of mere skill are exempt from the application of the Act. The Supreme Court of India and various High Courts in India have opined that a game of mere skill is a game "in which, although the element of chance necessarily cannot be entirely eliminated, success depends principally upon the superior knowledge, training, attention, experience and adroitness of the player. A game of skill is one in which the element of skill predominates over the element of chance." No penalty can be imposed upon a person for playing such games of skill.

2. Users must note that ‘Ludo’ game available for challenge in our platform is ‘Games of Skill’, under Indian law, and that we does not support, endorse or offer to Users ‘games of chance’ for money. While ‘Games of Skill’ do not have a comprehensive definition, they are those games where the impact of a player’s effort and skill on the outcome of a game is higher than the impact of luck and chance.

3. It may be noted that States are permitted, by the Indian Constitution, to enact laws regulating betting and gambling in their respective jurisdictions. In furtherance of these powers, various States have enacted anti- gambling legislations. Such legislations are largely in concert with the Public Gambling Act of 1867 (and include the exception of "games of skill"). Where a State legislation on gambling exists, it prevails over the Public Gambling Act of 1867. In this regard, the Assam Game and Betting Act, 1970 and Orissa (Prevention of) Gambling Act, 1955 and Telangana State Gaming (Amendment) Ordinance and High Court Judgment in Gujarat, 2017 prohibits games with money stakes and also does not create an exception for games of skill. Therefore, currently, residents of Assam, Odisha, Telangana and Gujarat are not permitted to play on our site.

4. The games rules are clearly defined on this platform and Users are encouraged to read, understand and follow these rules to be successful in these games.

5. The games on our platform are ‘Games of Skills’, such that the outcome / success in the games is directly dependent on the User’s effort, performance and skill. By choosing how to play, the actions of Users shall have direct impact on the game.

6. Every game will have some elements of chance, but in the form of challenges / obstacles that a User would be able to overcome using his/her skills and knowledge of the game. Elements of luck are present in every game to add thrill and excitement, but no two attempts at a game are identical so Users must use their skills in order to be successful

7. Since the games available on our platform can be won through Users’ skills and such skills may be enhanced with practice and experience, the performance of a User may improve with time and practice.

8. Certain games may have pre-determined outcomes (Ludo), and these outcomes are achievable by Users using their skills.

9. These games involves an element of financial risk and may be addictive. Please play responsibly and at your own risk.

GENERAL TERMS & CONDITIONS FOR PAN CARD AND BANK ACCOUNT no PAN CARD

A PAN Card, once uploaded and verified by the User may be deleted at any time if it is suspected or found to be a falsified document.
If the PAN card is suspected or found to be fraudulent, the User's account may be blocked for violation of fair play.
If a User is found to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim or Andhra Pradesh after the PAN card verification process, their PAN card may be deleted at any time, even after verification.

BANK ACCOUNT TERMS & CONDITIONS

A Bank account, verified by the User, may be deleted at any time if the bank account documents are suspected or found to be falsified documents.
If the bank account documents are suspected or found to be fraudulent, the User's account may be blocked for violation of fair play.
Withdrawals may be withheld if the uploaded bank account documents are suspected or found to be fraudulent, either during or after verification.
If a User is found to be a resident of restricted states after the bank account verification process, their bank account may be deleted at any time, even after verification.
Please note that all state bank accounts have been merged with the State Bank of India (SBI). It is important to ensure that the correct IFSC code is entered during the verification process.
The bank account number as shown on the verification image must exactly match the account number entered in the details. The inclusion of leading zeros is mandatory.

PAN-BANK MISMATCH TERMS & CONDITIONS

The User's provided PAN and bank account details will be subject to examination.
If the banking and PAN details do not match, the User's account will be blocked from accessing the StarLudo web application.
The User will only be able to access StarLudo services once they have provided valid PAN and banking details.

USAGE OF WEBSITE

Users using the services offered by www.starludo.com including Features, by participating in various contests and games organised on the platform (“Contests”) are bound to follow these Terms and Conditions, and all other rules and regulations defined by StarLudo.
StarLudo reserves the right to modify or change these Terms and Conditions, rules and regulations at any time by posting them on www.starludo.com. By using StarLudo services, Users agree to time-to-time amendments that may be made.
Additional rules and regulations may apply to the various services offered as part of the features. If there are additional conditions that conflict with these Terms and Conditions, the additional conditions will take precedence.
StarLudo offers several interactive functionalities on the website to enhance the user experience. These functionalities are referred to as “features” in all the sections of these Terms and Conditions.

C. GAME RULES

1. Room Code of Classic Mode will be provided by us.

2. On winning both players have to update there results in following manner:

a) if you have won the challenge, select ‘I Won’ option and upload winning screenshot of the game.

(b) if you have lost the challenge, select ‘I Lost’ option.

3. Player must have to record every game, and if any player is hacking or cheating in a game, please contact support with video proof.

4. If your game is not started, and if you haven't played a single move yourself, please show us recording of game as proof. Game will be cancelled only if you have recording

5. If you don't have any proof against player cheating and error in game, then you will be considered as lost for particular challenge.

6. If you have not moved a single pawn or no pawn is open yet i.e all pawns are at home, then your game will be cancelled.

D. DEPOSIT / WITHDRAWAL.

1. Player can deposit there balance in Deposit section.

2. Player can take withdrawal by setting a withdrawal request on your app.

3. Deposit and withdrawal request completed by support at any time.

4. Any wrong payment detail given by you, will not be considered in refund.

5. Once withdrawal is done, you don't have any authority to raise any query.

6. If withdrawal request go on pending, user must have to wait for 1-3 working days.

INSTANT WITHDRAWALS

Terms and Conditions for Instant Withdrawal on StarLudo:

A minimum amount of ₹200 can be withdrawn per day, with a maximum amount of ₹50,000.
The User's PAN card and bank account must be verified with StarLudo. Additionally, the name on the PAN Card must match the profile name on StarLudo.
The Instant Withdrawal will be processed via the IMPS method of transfer and the withdrawal may take 2-3 hours for the amount to reflect in the User's bank account.
In the event of a failed Instant Withdrawal, it will be converted to a normal withdrawal and processed within 1-3 working days.

E.COMMISSION CHARGES.

Challenge ₹50-₹20000, flat 10% commission will be charged

Disclaimer: This game involves an element of financial risk and may be addictive. Therefore, it is advised that Users play responsibly and at their own risk.

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